About
Understanding the problem
Frost around a doorway has a different cause from a solid block of ice on the evaporator. Moisture entry, incomplete defrost, drainage restrictions, and fan operation all influence where ice forms.
What our service assessment covers
We inspect the door seal and closer, defrost controls and heaters where fitted, drain routing, fan operation, and the condition of the coil. Resolving the source of moisture or the failed defrost sequence matters more than simply melting visible ice.
Before you schedule
Photograph where ice is forming and note whether the door closes by itself. Do not chip ice with sharp tools or use an open flame. Report any slippery floor or blocked exit immediately.
Sacramento-area service
Pro-Tech Service provides heating, air conditioning, commercial refrigeration, and ventilation service for Sacramento-area businesses. Contact us about service in Sacramento, Roseville, Elk Grove, Rocklin, Citrus Heights, Folsom, Rancho Cordova, Carmichael, West Sacramento, Woodland, Davis, Granite Bay, and El Dorado Hills. Confirm equipment support and appointment availability when scheduling.
Request equipment service
Call (916) 470-6035 or request service online. Include your location, make and model, current symptoms, and access details. We will discuss the next step for your equipment. Pricing, parts availability, and visit duration depend on the diagnosis.
Explore the related service or browse equipment service topics.
Stock photograph illustrating a commercial equipment setting; not a photograph of a Pro-Tech Service project.